Travel Advice

Last updated 01/01/2022

From Sunday 02/01/2022 Face Masks will be required indoors across Queensland to slow the spread of COVID-19. The Chief Health Officer has ordered masks be worn indoors everywhere except in the family home and workplaces where it is unsafe.

Masks are already required:

  • in supermarkets and shops
  • public transport and rideshare
  • airports and on planes
  • cinemas and theatres

From 1am Sunday, January 2 they will also be required in other indoor settings, such as:

  • in workplaces (unless it is unsafe to do so)
  • pubs, clubs and cafes (except when seated)
  • indoor stadiums and sports arenas (except when seated)
  • libraries
  • hairdressers and nail salons
  • waiting rooms at medical centres

Customers must wear a mask when:

  • Entering / ordering from any cafés (can be removed when seated)
  • When entering any customer facing offices
Customers are already required to wear a face mask when travelling on our passenger ferries.

Queensland’s COVID-19 Vaccine Plan includes public health and social measures that apply to SeaLink SEQ cafés and cultural experiences.

Unvaccinated people will be unable to:

  • attend hospitality venues such as hotels, pubs, clubs, taverns, bars, restaurants, or cafes
  • attend outdoor entertainment activities or tourism experiences

This means all employees, customers and contractors must be double vaccinated to enter our shore based or on-board cafes. When visiting our cafes, entering customer facing offices or travelling on our passenger ferries check-in is still required.

What this means for our business:

On-shore and on-board cafés
  • Proof of vaccination is required for entry into any of our cafés. This includes employees, contractors, and customers
  • Check in via the QLD Covid App is also required for entry
  • Face masks must be worn unless seated
North Stradbroke Island vehicle ferries
  • Proof of vaccination is not required to travel on our vehicle ferries. However, any customers, employees or contractors that enter or work in our on-board cafés must have proof of vaccination.
  • Check in via the QLD Covid App is required for the on-board cafés
Bay Islands vehicle ferries
  • Proof of vaccination is not required to travel on our vehicle ferries.
SMBI and NSI passenger ferries
  • Proof of vaccination is not required to travel on our passenger ferries.
  • Check in via the QLD Covid App is required for travelling on the passenger ferries.
  • From 1am Saturday 18 December, face masks will be mandatory. 
Moggill Ferry
  • Proof of vaccination is not required to travel on our vehicle ferries.
SeaLink customer facing offices
  • Proof of vaccination is not required to enter our customer facing office areas. All have the existing social distancing signage, screening, and sanitising stations.
  • Face masks must be worn to enter any offices
Cultural Experiences / Workshops
  • Proof of vaccination is required for anyone attending any SeaLink Cultural programs, workshops, or experiences.
What this means for our customers

Signage will be displayed at the entry points for all cafés reminding everyone of the QLD Gov mandated requirement. Remember to check-in using the QLD Gov app when required and not to enter any of our cafés unless you have proof of vaccination.

If unable to show proof, you will be required to leave the café and cannot be served (this includes takeaway).

Please be understanding of our café attendants, crew, and frontline team – they are all following the Queensland Health Regulations designed to help keep everyone safe, threatening, or aggressive behaviour will not be tolerated.